Make Up Policy
Riding is a skill that requires regular instruction and practice. In order to progress and get as much enjoyment from the horses as possible, we encourage you all to make riding a part of your weekly schedule and to miss as few days as possible. However, we understand that there are times when other things in our lives take priority or illness happens.
Therefore, BPEEC has the following Lesson Reschedule Policy as of September 1, 2021
For those that are signed up for weekly lessons and subscribe to autopay:
Students who purchase lessons individually also have the chance to reschedule one lesson per month using the same process.
Students who purchase lessons individually also have the chance to reschedule one lesson per month using the same process.
Therefore, BPEEC has the following Lesson Reschedule Policy as of September 1, 2021
For those that are signed up for weekly lessons and subscribe to autopay:
- One (1) lesson may be rescheduled each month
- A make up lesson may be requested at least 24hrs in advance of lesson start time using the “Request a Make Up” form on the website
- If you know you will miss a lesson please send an email to cancel@bpeec.com
- If you miss more than one (1) lesson a month, the additional lessons will be forfeit
- Make up lessons will be offered once monthly per rider Level (Beginner /Intermediate/ Advanced) at a designated time slot and will be in lesson format with an instructor.
- If you are unable to attend your make-up lesson, that lesson cannot be rescheduled and it is forfeit
- Makeup lessons cannot be carried over from month to month. BPEEC staff will schedule all makeup requests in the next available make up time slot which may be the following month.
- To request a make-up, please go to the FORMS tab at www.horseridingrocks.com, then select and fill out the Make-up Lesson Form. You will get an email once you have been scheduled for your makeup.
- Once received BPEEC Staff will cancel the existing lesson in Acuity and schedule the make-up lesson. Acuity will email the customer a confirmation.
Students who purchase lessons individually also have the chance to reschedule one lesson per month using the same process.
- Once received BPEEC Staff will cancel the existing lesson in Acuity and schedule the make-up lesson. Acuity will email the customer a confirmation.
Students who purchase lessons individually also have the chance to reschedule one lesson per month using the same process.
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